Delivery
Average delay before shipping :
24 hours maximum with the prioritary option .
2 to 6 days for standard shipping depending on the workload
Shipping time should be added to this delay. It depends on the destination and the choosen carrier .
For the areas covered by a franchisee (Caribbean) it is generally 48 hours.
Terms of Delivery and Returns:
Packages are delivered by mail or by a carrier according to the destination address on the order form.
We take special care to pack your goods especially fragile products.
If however you happen to receive a defective package you must indicate on the delivery form and handwritten reserves accompanied by your signature any anomaly concerning the delivery (damaged product ...).
This verification is considered done when the purchaser or a person authorized by it, signed the delivery note.
You will also need to confirm these by registered mail to the carrier no later than three working days following the receipt of the item and send a copy of this letter to Service Client Wanikou,
Wanikou Technologie
Service Litige Clients
5 avenue Jean Rostand
78190 TRAPPES
France
If the products need to be returned to us, they must be within seven working days after delivery.
Return of product will only be accepted for products in their original condition (packaging, accessories, manuals...).
If at the time of delivery, the original packaging is damaged, torn, open, then you need to check the states of the items.
If they are damaged, you must refuse the package and note a reserve on the delivery (parcel refused because opened or damaged).
Wanikou can not be held responsible for any consequences of late delivery from the post office or Carrier.
Average delay before shipping :
24 hours maximum with the prioritary option .
2 to 6 days for standard shipping depending on the workload
Shipping time should be added to this delay. It depends on the destination and the choosen carrier .
For the areas covered by a franchisee (Caribbean) it is generally 48 hours.
Terms of Delivery and Returns:
Packages are delivered by mail or by a carrier according to the destination address on the order form.
We take special care to pack your goods especially fragile products.
If however you happen to receive a defective package you must indicate on the delivery form and handwritten reserves accompanied by your signature any anomaly concerning the delivery (damaged product ...).
This verification is considered done when the purchaser or a person authorized by it, signed the delivery note.
You will also need to confirm these by registered mail to the carrier no later than three working days following the receipt of the item and send a copy of this letter to Service Client Wanikou,
Wanikou Technologie
Service Litige Clients
5 avenue Jean Rostand
78190 TRAPPES
France
If the products need to be returned to us, they must be within seven working days after delivery.
Return of product will only be accepted for products in their original condition (packaging, accessories, manuals...).
If at the time of delivery, the original packaging is damaged, torn, open, then you need to check the states of the items.
If they are damaged, you must refuse the package and note a reserve on the delivery (parcel refused because opened or damaged).
Wanikou can not be held responsible for any consequences of late delivery from the post office or Carrier.
